Last updated: August 20, 2017
HostGator was founded by Brent Oxley while he was a college student in 2002. The company opened a Toronto office in June 2006 and relocated its Boca Raton office to Houston later that year. Since then, HostGator has opened two more locations (one in Brazil and one in Austin, TX) to accommodate its growing number of customers.
HostGator has committed to making its services as environmentally friendly as possible. The company offsets server emissions by investing in wind energy. It also purchases certified Renewable Energy Credits to offset any fossil fuel use.
HostGator was purchased by Endurance International Group in 2012.
HostGator offers a wide range of features and services that should meet the needs of most clients. Cheap web hosting plans include:
• Access to over 4,500 web site templates
• Drag & drop web site builder
• 99.9% uptime guarantee
• 1-click script installs
• Easy cPanel control panel
• Large knowledgebase with video tutorials
The exact services that you get will depend on the plan you choose. Take time to review plan details before making a commitment.
HostGator Customer Service Options
HostGator members can contact customer service representatives via phone, email, or live chat. Representatives are available 24 hours a day, seven days a week. The company also has a video tutorial system that includes lessons on hundreds of topics, including basics like how to use webmail and how to backup web sites.
HostGator has a community forum where members can share information and tips with each other. While the people posting on the forum aren’t always experts, it is often the fastest way to find answers to common problems.
Disclosure: We are an independent company that offers website hosting reviews. We receive compensation from reviewed companies in order to provide our users with this free service.